Features
Everything a hotel maintenance team needs, nothing it doesn't
Every feature in SnagBook started as a real problem on a real site. Here's what's in the box.
Snag it Every plan
Log it before you forget it
The big orange shutter button is on every screen. Take a photo, pick the area and save. It goes into the inbox, ready to sort when you've got five minutes.
- Up to three photos per snag, shrunk on the phone to save data
- Draw on photos in red, orange or white
- Optionally open the camera the moment you tap it
- Remembers the last area you used
Jobs Every plan
A status for every stage, and a chase list for the waiting
Move jobs from to do through waiting on quote, waiting on PO, booked and awaiting paperwork to closed. Anything waiting on someone else appears on the chase list, longest first.
- Priority and due date on every job, sorted for you
- Contractor, asset, location and project links
- Notes, photos, documents and costs in one place
- Chase emails written for you, sent from your own email app
DocketMatch Standard and above
Stop invoices bouncing back from accounts
For every job and every docket, SnagBook holds your PO number and the supplier's invoice reference side by side. Tick whether the PO is on the invoice and it's matched, or flagged so you can chase it.
- Filters for PO missing, to check, needs invoice, matched
- Standalone dockets for restocking, parts and services
- Attach the invoice or delivery note photo
- Project pages total up every docket and PO
Compliance Standard and above
Planned maintenance that plans itself
Set how often each check is due. Record it with the outcome and certificate, and the next date is worked out. Overdue checks show on Today until they're done.
- Starter list: fire, emergency lighting, Legionella, gas, EICR, PAT, TR19, COSHH
- Record pass, pass with actions or fail
- Raise a job for the next visit in one tap
- Certificates stored against each record
- Link checks to the asset they cover
Projects Pro and above
Refurbs with the budget in view
Keep the bigger jobs together: tasks with dates, quotes to compare, costs by stage, and every job, PO and docket that belongs to it.
- Budget against quoted, ordered, invoiced and paid
- Task list with due dates on Today
- Printable project report for the GM or owners
Assets Pro and above
Scan the pump, see its story
Add your plant and equipment with make, model, serial and warranty. Print QR labels; scanning one opens the asset with its jobs, checks and photos, or reports a fault on it.
- Printable QR label sheets
- Warranty and install dates
- Full job and compliance history per asset
Team & training
For the whole site, not just maintenance
Unlimited users
Admins and department managers, with each person signing in with their own account.
Training records Standard
Courses with refresher periods, signed records and a training pack for each person.
Sensible security
Every hotel's data kept separate, login lockouts and an activity log, with sign-out everywhere in one tap.
Phone and desktop
Designed for one hand in the boiler room and a big screen in the office.
Help on every screen
Searchable how-to guides inside the app, including installing it on iPhone and Android.
Export any time
Download all your records whenever you like.
Give your maintenance team one place for everything
Free to start. Every feature unlocked for 30 days. No card needed.